Privacy Policy

01Who we are

Studio 8X ("we," "us," "our") is a D2C growth studio operating at studio8x.com. This policy explains what information we collect when you visit our site, request a growth audit, or engage us as a client, and what we do with it.

02Information we collect

When you submit the audit request form or contact us, we collect what you provide directly:

• Name, email address, and phone number
• Brand website and category
• Whether you currently sell online, and your approximate monthly revenue band
• Any details you share about what you suspect is broken in your funnel

If you proceed to a growth audit or client engagement, we may separately request read-only access to your store analytics and ad accounts. We ask for this only after a signed NDA is in place, and only to the extent needed to complete the audit or agreed scope of work.

03How we use it

We use the information you provide to:

• Respond to your enquiry and schedule a call, where requested
• Prepare and deliver your growth audit findings
• Communicate with you about an active or prospective engagement
• Improve our understanding of the categories and brand sizes we work with

We do not use your information for advertising to you, and we do not sell it.

04Third-party services we use

Parts of our site and process run on third-party tools, each of which processes limited data on our behalf:

• Google Firebase / Firestore — stores lead and form data securely, hosted in the asia-south1 (Mumbai, India) region.
• Calendly — handles meeting scheduling if you book a call with us.
• WhatsApp Business — used if you choose to message us directly on WhatsApp.

Each of these providers has its own privacy practices governing the data that passes through their systems. We use them only as functional infrastructure, not as a means of sharing your information further.

05Data sharing

We don't sell, rent, or trade your personal information. We share it only:

• With the third-party service providers listed above, strictly to operate our site and process
• If required by law, regulation, or a valid legal process
• With your consent, for a specific purpose you've agreed to

06Data retention

We retain enquiry and audit-related information for as long as reasonably needed to respond to you, complete an active engagement, or maintain records we're required to keep. You can request deletion at any time — see Section 7.

07Your rights

You can ask us to:

• Confirm what personal information we hold about you
• Correct information that's inaccurate or outdated
• Delete your information, where we're not required to retain it for legal or contractual reasons

To make any of these requests, email us at hello@studio8x.com.

08Cookies

Our site may use basic cookies or similar technologies for essential functionality and to understand how visitors use the site. We don't use cookies for third-party advertising.

09Security

We take reasonable technical and organisational measures to protect the information you share with us. No method of transmission or storage is completely secure, and we can't guarantee absolute security.

10Children's privacy

Our site and services are intended for business use by adults. We don't knowingly collect information from children.

11Changes to this policy

We may update this policy from time to time. If we make material changes, we'll update the "Last updated" date above.

12Contact us

Questions about this policy or your data can be sent to hello@studio8x.com or +91 9650091010.